Shipping policy

Shipping Policy

Thank you for shopping with Mr Puff. We are committed to delivering freshly baked products with proper care, hygiene, and secure packaging to ensure the best customer experience.

Order Processing

All orders are processed and dispatched within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Delivery times may vary depending on your location, courier service availability, and external factors such as weather conditions or regional restrictions. Most orders are delivered within 3–7 business days across India.

Packaging & Freshness

We take extra care in packaging all bakery products to maintain freshness, taste, and product quality during transit. Every order is packed securely using hygienic and food-safe packaging materials.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation. We may also offer free shipping on selected products, offers, or minimum order values.

Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp so you can monitor your delivery status in real time.

Delivery Issues

If your order is delayed, damaged during transit, or marked as delivered but not received, please contact our support team within 24 hours for assistance.

📧 backifytech@gmail.com

Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout. Mr Puff will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

For any shipping-related questions or support, feel free to contact us anytime at:

📧 backifytech@gmail.com